Britney Spears reportedly missed her first monitored visit with her sons on Thursday because the intercom at her Malibu home was broken.

The visit on Thursday morning should have been the first time Britney would see the boys, Sean and Jayden, since losing custody of them on Monday.

She initially planned to see her sons at the Beverly Wilshire hotel but a source told Life & Style that before they arrived, she realized it wouldn’t be right to have her first visit with the boys in a hotel. She needed to see them at home, with their things around them.”

“She and Alli [Sims] headed to Brit’s Malibu house. They went to sleep as soon as they got there. Brit was up in plenty of time to prepare for the boys’ visit at 10 a.m.”

“But she waited, and waited, and they didn’t show up. Alli’s cellphone rang, and it was Kevin [Federline’s] people, saying that the boys were going back to Kevin because she hadn’t answered the intercom at the gate!”

“Brit didn’t realize the intercom wasn’t working. She begged them to bring the boys back. But they wouldn’t. She was devastated that they wouldn’t turn around.”

In related news, Britney’s estranged mum Lynne Spears arrived in Los Angeles on Friday evening with younger daughter Jamie Lynn in order to reconcile with Britney.

Lynne arrived at Britney’s Beverly Hills home in the early hours of Saturday morning and the two then drove to Britney’s home in Malibu for the weekend.

A source told People magazine: “Brit really needed her mom. So Lynne flew out and they met.”